
CONTACT our VIRTUAL FUNCTIONAL MEDICINE DOCTOR
CONTACT US
Let us introduce you to a healthier you. Click “Book Appointment” to get started.
Get in touch
Whether you have questions, need more information, or want to schedule a discovery call for virtual functional medicine services, we're here to assist you.
What You Should Know
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Contact
info@ilanamedical.com
(678) 355-8515
Fax: (888) 676-1445
schedule
Our Hours
Monday - Friday
9am - 5pm ET
Closed Saturday - Sunday
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Virtual Practice
We are happy to serve patients across the US via telehealth.
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Frequently Asked Questions
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You can book a discovery call or initial appointment directly through our website. Simply click the “Book Appointment” button above and select the option that best fits your needs. If you need assistance, feel free to email us at info@ilanamedical.com or call us at 678-355-8515.
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No, Ilana Medical is a fully virtual practice, allowing you to receive personalized care from the comfort of your home. All appointments are conducted online via secure video conferencing.
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Once you submit a contact form, our team will review your inquiry and get back to you within 1-2 business days. We’ll provide next steps and answer any initial questions you may have.
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We offer communication via email and secure messaging through our Health App. For clients enrolled in specific programs, we also provide 24/7 messaging access for any questions or concerns that arise between sessions.
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If you need to reschedule or cancel an appointment, please notify us at least 24 hours in advance to avoid a late cancellation fee. You can manage your appointments through our online booking platform or by contacting us directly.
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You can send us an email or message anytime, and we’ll respond during business hours. For urgent matters, please email info@ilanamedical.com, and we’ll get back to you as soon as possible.
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Once you become a client, you’ll receive an invitation to join our Ilana Medical Community Group, where you can connect with other clients, share experiences, and access valuable resources.
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We accept all major credit cards, debit cards, and HSA/FSA cards. Payment is required at the time of booking to secure your appointment. Please note that we do not accept insurance. However, we can provide a superbill for you to submit to your insurance provider for potential reimbursement.